At our organisation, we prioritise the well-being and mental health of every team member. We believe that a healthy, happy team is essential for providing the best support to our clients, so we’ve built several systems and practices to foster a supportive, people-focused environment:
We have a recognition program that allows team members to celebrate each other’s efforts, both big and small. Through this system, everyone can give and receive recognition, fostering a positive atmosphere where achievements are celebrated. This encourages a culture of appreciation and support, where every contribution is valued.
We understand that each person is unique, with different needs and life circumstances. That’s why we are dedicated to being people-focused in all aspects of our work. We maintain open communication and encourage a work environment where everyone feels seen, heard, and supported.
We understand the importance of maintaining a healthy work-life balance, which is why we set achievable client support hours. This ensures you have a manageable caseload without overwhelming expectations, allowing you to provide the best care for your clients without compromising your own well-being.
We’ve also built in admin blocks and “lock-out” afternoons where no client work is scheduled. This gives you dedicated time to catch up on paperwork, plan for upcoming sessions, and recharge, so you’re never overburdened. We believe that structured time is key to maintaining mental well-being and ensuring you have enough time for both client work and self-care.
Our team regularly checks in with staff to ensure they are feeling supported. Whether it’s through regular team meetings, one-on-one check-ins with supervisors, or informal conversations, we make sure you have a space to express your needs and concerns.